Frequently Asked Questions
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All massages at Juniper are strictly professional services aimed at alleviating tension and promoting relaxation.
At the start of your appointment, a verbal intake will occur regarding your current health, any ailments you’re dealing with, and your goals for the session. Be honest and feel free to ask questions at this time!
After intake, you will be briefly alone in the room to undress and get under the covers on the table.
When the therapist returns to the room, you will be asked if you’re comfortable, if you want music/sound adjusted, or the table heater on/off.
From there, your session will begin. You will be asked if you would prefer more or less pressure, but feel more than welcome to communicate with your therapist to ensure the best experience.
When the session ends, take your time getting off the table and getting dressed. -
Click the link that says “book appointment” to get scheduled.
Please book under “new client” if this is your first time at Juniper Massage - unless you are purchasing a membership. For your first visit, you must fill out the health history and consent waiver to have your appointment secured. After completing those forms, you will receive notice that your appointment has been confirmed. You will not have to fill out these forms again on your following visits.
If you are purchasing a membership, you will need to buy the membership and then go back and book under “membership sessions”
A valid credit or debit card is required to reserve the appointment. For your first visit, you must fill out the health history and consent waiver to have your appointment secured. After completing those forms, you will receive notice that your appointment has been confirmed. -
1) Show up on time, or ideally 5 minutes before.
2) Have your phone on silent during the session if you’re able. Sometimes a phone going off can activate your sympathetic nervous system/fight or flight response and tense your muscles!
3) Communicate with your therapist. Let your therapist know if something hurts, or if you need more/less pressure, if the music is too loud, if you need to go to the bathroom, if you’re feeling anxious - let us know. We want to provide the best experience possible for you, and don’t want you to be in your head the whole time.
4) Don’t feel obligated to chat during the entire session if you prefer a more silent appointment - we will get the message. :)
5) If you struggle with your mind racing during a massage, it can be helpful to focus your attention to taking big, deep breaths. Alternatively, it can be helpful to go into the session with a mantra or affirmation you can repeat to yourself if you catch your mind wandering. Some examples: “I am allowed to rest.” “I am enough just as I am” “I embrace calm”
6) When the session is over, take your time getting off the table. It’s normal to feel a bit disoriented or lightheaded after a massage. Sit down, drink some water, take your time. -
If you cannot keep your appointment, I ask you to cancel or reschedule as soon as possible.
We require at least 24 hours notice to cancel an appointment. Clients who cancel an appointment with
less than 24 hours notice are subjected to the full price of the scheduled service. Cancelling 24 hours or less before an appointment provides very little time to fill a last-minute opening. Clients who do not show up for a scheduled appointment or notify us in advance will be billed for the full price of the scheduled service. Frequent late cancellations/no-shows may result in the termination of the therapist/client relationship. We understand that life happens - emergencies and illnesses can arise, therefore last minute cancellations due to things such as emergencies, illnesses or inclement weather will generally not result in any missed session charges, however this is to be determined at the practitioner's discretion. -
To get the most out of your session, please arrive on time or ideally 5-10 minutes before and wait in the lobby until we greet you.
If you are arriving late, it is not expected for you to receive your full session time. However, we will try to make accommodations if the schedule allows!
Being 20+ minutes late without any communication will be considered a no-show. -
We accept all major credit/debit cards, as well as Apple Pay.
Juniper Massage does not accept cash, checks, or health insurance at this time. -
You don’t! Tips are not expected or necessary.
If you feel compelled to show appreciation in another way - please refer your friends and family, or leave a google or facebook review. Thank you!